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  • Discreet shipping

    Plain box, no logos

  • Secure checkout

    SSL encrypted

  • Discreet billing

    Nothing obvious on your statement

  • Returns accepted

    Unopened within 14 days

  • Ships in 1–2 days

    3–7 days to your door

  • Discreet shipping

    Plain box, no logos

  • Secure checkout

    SSL encrypted

  • Discreet billing

    Nothing obvious on your statement

  • Returns accepted

    Unopened within 14 days

  • Ships in 1–2 days

    3–7 days to your door

Privacy Policy

Effective Date: 04/20/2026

Smart Orange Retail Partners, LLC is the owner and operator of xdipx.com (referred to in this Policy as the "Site," "we," and "us"). We fully understand the importance of protecting your personal information while you shop online, and we have developed this Privacy Policy (referred to as the "Policy") to provide you with the highest level of privacy possible.

This Policy describes our practices regarding the collection and use of information throughout the Site. By using the Site or obtaining any product or service through it, you agree to the limited collection and use of your information as outlined below. If you do not agree to this Policy, please do not use the Site.

We may update this Policy from time to time to reflect changes in technology, law, or our business practices. When we do, we will post the updated Policy on this page. We encourage you to bookmark and periodically review this page to stay familiar with the most current version. You can determine when this Policy was last revised by checking the Effective Date above.

Information We Collect

The Site collects two basic types of information during your visits.

Non-Personally Identifiable Information

We collect general information that cannot be traced back to individual users. When visitors come to our Site, we collect and aggregate data indicating which pages were visited, the order in which they were visited, and which links were clicked. We use this information to improve the Site and provide you with a smoother, more efficient shopping experience.

We also use cookies and other tracking technologies to collect non-personally identifiable information. Cookies are alphanumeric identifiers transferred to your device through your web browser. These cookies do not track other websites you visit and do not install malware on your device. They simply allow us to recognize your browser when you return to our Site, personalize your experience, and save you time during checkout.

In addition, we work with third-party analytics and advertising partners who may use cookies, pixel tags, and similar technologies to collect information about your use of the Site and other websites. This information may be used to measure the effectiveness of our advertising, personalize content, and provide relevant ads. These third-party tools operate under their own privacy policies, which we encourage you to review.

Your browser must accept cookies for you to enjoy the full benefits of being a registered user of the Site. If you are uncomfortable with cookies, you can remove or block them through your browser's settings. Please refer to your browser's help menu for specific instructions.

Personally Identifiable Information

We collect personally identifiable information as needed to fulfill your order. Our Site uses an order form (shopping cart) and a registration form through which you may provide us with information such as your name, email address, physical address, telephone number, and payment details in order to receive products or services.

When you purchase a product as a gift, we will also collect personally identifiable information about the gift recipient so that we can deliver the gift as requested.

How We Use Your Information

Non-Personally Identifiable Information

We use non-personally identifiable information, such as your IP address and the pages you visit, to help diagnose server issues, administer and improve the Site, recognize traffic patterns, and gather broad demographic insights. This information helps us develop the design and layout of the Site over time.

Personally Identifiable Information

We use personally identifiable information primarily to complete transactions you initiate — including the sale and delivery of products and services. We may also use it to contact you regarding questions about your order, confirm your satisfaction with our products, or learn how we can serve you better. Any participation in surveys or questionnaires is entirely voluntary.

Financial information (including credit card numbers, expiration dates, and billing address) is used solely to process payment for products and services. We comply with encryption standards designed to keep your information secure from theft or fraud.

From time to time, you may receive communications from us about new products, features, special offers, or newsletters we think you'll find valuable. If you'd prefer not to receive these, simply click "Unsubscribe" at the bottom of any marketing email.

Gift Recipients

As noted above, we collect personally identifiable information about gift recipients in order to facilitate proper delivery of gifts on your behalf. This information is used solely for that purpose.

Service Providers

We work with third-party service providers who assist with website hosting, order processing and fulfillment, payment processing, data analysis, email communications, analytics, and advertising. Personally identifiable information, including financial information, is shared with these third parties only to the extent necessary to provide you with products and services. All such sharing is limited to its intended purpose.

Subject to applicable law, we reserve the right to release information about any Site visitor who we believe is in violation of their obligations to us, who is engaged or suspected of engaging in illegal activity, or as otherwise permitted or required by law, including in response to civil subpoenas, discovery requests, or to protect the interests of xdipx, our customers, or others.

Security

The Site uses reasonable security measures to help protect against the loss, misuse, and unauthorized alteration of personally identifiable information under our control. Specifically:

  • All personal information is encrypted within our databases.
  • Customer credit card numbers are never displayed in full (e.g., displayed as xxxx xxxx xxxx 1234).
  • We do not store your full credit card data.
  • We comply with PCI standards approved by Visa™ and Mastercard™ to ensure data is handled securely.

While no system of data transmission over the internet can be guaranteed to be 100% secure, we take meaningful steps to protect your information. You provide all information at your own risk, though these risks can be minimized through responsible browsing habits such as using up-to-date antivirus software and secure networks.

Managing Your Information

If you have an account with the Site, you may update your mailing address, email address, name, or telephone number by clicking "My Account" at the top of the page. Please keep your information accurate to ensure timely delivery and up-to-date communication preferences.

Contact Us

If you have any questions about this Policy, our data collection and usage practices, your dealings with the Site, or if you wish to report a concern, please reach out to us at:

hello@xdipx.com

Your privacy matters to us — not just as a legal obligation, but as a core part of how we do business. Thank you for trusting xdipx.com